Xerox Online Fax Service

iXware Online Fax Service is a globally hosted service which lets you fax directly from your Xerox multifunction printer and email account, and receive faxes in your email inbox.

Key Features

• Unique hosted fax platform
• Digitizes all inbound and outbound fax traffic
• Digitally archives all fax transmissions
• Integrates with email applications for inbound and outbound faxing
• Integrates with Xerox Extensible Interface Platform (EIP)-enabled multifunction printers for outbound faxing
• Fits your company's needs with 10 Fax Credit Bundles
• Remains up-to-date with the latest fax technology
• Stores plenty of files with nearly infinite capacity
• Proven technology

Companies increasingly need to incorporate fax traffic into digital workflows and processes. Faxing remains an important, often mission-critical, means of communication. Its importance is in no way diminishing.

Key Challenges

• Compliance: Xerox and iXware can "close the leak" in the audit trail for fax traffic, helping organizations achieve compliance with Sarbanes Oxley, Basel II, EU Directives, local legislation, ISO requirements, HIPAA etc.

• Cost savings: Important examples are productivity gains (printing, waiting in line for the fax, waiting for the delivery report, etc.), consolidation of telephone lines (no lines required while greater availability) and depreciation and maintenance of conventional fax equipment

• Case files: Availability of accurate and up-to-date files is important to any organization. In some professions it's mission critical. Lawyers, accountants, notaries, insurance companies and realtors are just a few examples.

• Efficiency: Through integration of iXware with Xerox multifunction printers, e-m ail applications, archiving solutions and business applications such as ERP and CRM, sending and receiving a fax effectively and efficiently becomes part of business processes.

• Transparency: Centralization and digitalization creates uniformity of process as well as transparency of fax traffic.

• Archiving: Paper archives are cumbersome, costly and ineffective. A digital archive is infinitely more practical, reliable, secure and cost effective. iXware digitizes fax traffic, making it part of the digital workflow and the digital archive.

• Carbon Footprint: iXware helps reduce companies' carbon footprints by making conventional fax equipment – and associated energy consumption and waste – redundant. With fax to email the number of fax messages actually printed is reduced. Faxes which do need printing can be duplex printed.

Your current fax numbers can be ported to the iXware Online Fax Service. It is always possible to order new (additional) fax numbers. You will only pay the monthly charge for your Fax Credit Bundle and for credit consumption outside of the bundle. Those credits include the telco costs, so you will no longer be billed by your telecom operator.

• No on-site installation and up to 90% reduction of implementation costs
  • No installation and system administrator training costs
  • No hardware or hardware maintenance costs
  • No need to oversize the solution to deal with peaks
  • No IT management costs
  • No software updates and upgrades costs
  • No hidden costs

• Save between 25% and 60% on operating costs
  • Save on fax lines and fax equipment
  • Save on international telecom costs--many international destinations
  • Fall into the same zone as local fax traffic
  • Improve efficiency, i.e. no more waiting at the fax machine
  • Retrieving a fax becomes as easy as retrieving an e-mail. Put an end to lost faxes
  • Transparent overview of your monthly faxing costs

• Always remain up-to-date without additional investments