Xenith took on the management of all existing document-related infrastructure and services as well as the design of a new print policy for the company.
We implemented Xerox’s Solid Ink technology across all offices in the UK, along with SafeCom’s pull printing solution in the London office.
The print room was also optimised. The solution has several advantages:
The Xerox ColorQubes are uniquely positioned to charge a cost per page, which is based on the amount of colour used on the page.
Documents with small amounts of colour are charged at the same rate as a black and white page. This includes colour highlighting on documents as well as graphs, charts and even logos and letterheads.
The print room was re-equipped with state of the art Xerox Colour 560s, with a booklet maker for attractive customer-facing documents and a quick turnaround time.
SafeCom follow me printing: A follow me solution was also put into place, allowing users to walk to a chosen machine and release the print from their personal print queue with a touch card. This enhances security and ease of use while reducing wastage.
Optimised print environment: The solutions were put into place after careful consideration of the culture and processes prevalent in the organisation. The integrated service includes remote monitoring, proactive break/fix and consumable ordering for all equipment. Service delivery is now managed locally from Xenith’s own helpdesk based in central London.
Our dedicated team pride themselves on delivering the same personal and professional service that our clients have always enjoyed. Supported by Xerox’s national infrastructure, we can ensure that the highest levels of customer satisfaction are maintained for all Currie & Brown’s offices at all times.
Single Invoice: Xenith take care of all document-related services for Currie & Brown and present a single invoice to the consumer that includes consumables, service and maintenance, archiving and software solutions.