Hi there,
In our last email we told you about 7 Things to Look for in a Digital Mailroom, in order to optimise the way you send and receive your physical post from a remote or home working environment.
In this email, we wanted to illustrate how Digital Mailrooms can impact a company when implemented properly.
The company receives thousands of documents from customers, but their slow speed of response was having a negative effect on customer satisfaction and retention, hampering its ability to compete in the market. Following the implementation of a Digital Mailroom, they have observed:
- 80%+ reduction in document processing time, from 7–10 days to 1 day
- Average 44,500 documents of 110 types indexed per month over 8 years
- Average 182,000 images scanned per month over 8 years
- Office space reclaimed through elimination of physical document archives
- Improved information security, with tighter control over document access
Would you like to learn more about how they achieved these results?
To read the entire case study, please click here or get in touch.
Kind Regards,
The Xenith Team