TLScontact run visa application submission centres for governments all around the world. Being a leader in their marketplace, they are always looking for ways to improve their service and be more efficient.
The company wanted to digitise and automate the manual process they had in place for visa submissions in order to significantly reduce turn-around time for each application, reduce costs and increase security.
Xenith worked with TLScontact to design, implement and manage a system that will result in a saving of millions of pounds. Not to mention quicker processing of visa documents before your summer holiday!
Following the success of the project in the UK, it is now being rolled out to contact centres across the world.