A benchmarking report and guide to Managed Print Services in the UK.
Executive Summary
The concept of Managed Print Services is rapidly being adopted due to increasing evidence of cost savings, efficiency and productivity benefits. However, these benefits are not being echoed by all users of the service, and there are conflicting opinions on what factors a Managed Print Service should include.
This study contains a benchmarking report to gauge the level of satisfaction and the challenges experienced with document infrastructure and Managed Print Services in the United Kingdom. It also contains an analysis of the relationship between challenges currently faced by MPS users and the range of services provided within their MPS contract.
The findings of this benchmarking report should aid senior management in making an informed decision on how to choose an MPS provider and which services to include within their contract.
Since it's release on the 1st of July 2011, this report has already been read by a number of Fortune 500 and Blue chip companies from around the world!
