We can learn an awful lot about printing devices, but user analytics enable organisations to identify printing peaks, enforce sustainable policies and identify key process points that are ripe for digital transformation.
There is a lot of valuable data that can be pulled out of user analytics but it’s what you do with the data that counts. Here are seven ways user analytics can be put to use in your enterprise:
- Better decision making
Management should be able to make informed decisions based on facts, and with user analytics, C-level attention can be quickly gained thanks to an inherent connection with cost and security.
- Print policy consistency
If an organisation spans several locations and continents, different printing policies will inevitably start to proliferate, creating an incoherent and costly document landscape.
With user analytics, the global print policy can be monitored for consistency, thus increasing cost control and raising sustainability.
- Accurate cost allocation
If you know who’s printing what, you can more accurately allocate printing costs across the business estate. User analytics provides deep insight into user behaviour and the way in which devices are utilised (or underutilised).
- High-impact time savings
Imagine if the time spent by an employee analysing management output data was reduced from eight hours a day to less than an hour.
User analytics significantly improve time management, and make high-impact savings of this kind a reality.
- Tighter security
A primary function of user analytics is to identify gaps in security practices.
Data breaches can easily surface from unauthorised printing, but with user analytics, businesses can bolster information security by tracking and understanding user behaviour.
- Coaching new hires
New staff often find it difficult to adjust to a paperless office or organisation where digital transformation has become a way of life.
By monitoring printing behaviour among users, those who fall foul of the policy can be identified and coached (rather than ‘caught’!).
- Digital transformation
The workforce is becoming increasingly digital, with more employees using their own devices at work, paper being used less and the number of output devices decreasing.
Understanding how this affects your document strategy is vital, but only possible if you can rely on user analytics to inform how you respond to the ever-advancing digital age.
MPS and the data by which it’s supported is evolving. This is why a holistic view of a device environment must involve the user by providing analytics that inform modern document strategies.