What does a good MPS offering look like?

If you’re yet to engage with a Managed Print Services (MPS) partner, you may be wondering what to look for.

Equally, if you’ve have a bad experience with a partner, you may be wondering what qualities they were missing.

What every business wants from MPS

Printers and scanning devices still play a major role in businesses of all sizes.

Whether you use them for internal documentation or for heavy-duty promotional work, the devices you rely on day-in, day-out need to deliver on quality and cost savings. And for that, you’ll need help from an MPS partner.

When you consider your print environment as a whole, there are three key challenges an MPS partner should be able to help you with:

• reducing costs of hardware purchases, consumables and stationery;
• raising productivity throughout the organisation; and
• obtaining a single invoice and the ability to recharge business units.

If you run a multi-site operation, the above challenges are multiplied, but even if you’re a single-site SME, you’ll benefit significantly from an MPS provider that has a proven track record in building strategies, achieving cost savings and basing their work on solid industry experience.

Xenith’s 3-Step Methodology

In order to solve the challenges notes above, Xenith work with a 3-step methodology:

• Understand: A Business Analyst will work with your Account Manager to understand your people, processes and business requirements before designing a print strategy.
• Execute: Any changes to your existing system must be introduced carefully with user buy-in. Our Business Transformation Team will work with you to accomplish this.
• Improve: We continually improve your infrastructure during the lifetime of your contract and stay responsive to changing business requirements.

No more sweating the small stuff

The closer an MPS partner works with you, the more their efforts will benefit all areas of your business.

For instance, by implementing analytical solutions, they’ll help you put an end to guess work with data-driven analysis of your print environment.

By acting as the conduit between your business and suppliers, they can also ensure you benefit from transparent billing, consolidated invoices and clear contracts.

The job of an MPS partner is essentially a streamlining exercise that should also result in simplified machine servicing, a more efficient fleet of multi-function devices and automated processes.

The results you should expect

It’s not uncommon to see cost savings in excess of 40% per year when you engage with a great MPS partner.

Despite this, there are other, intangible benefits to be enjoyed, too. Beyond the direct cost savings, new ways of printing and automated processes offer significant time savings and reductions in human error.

Finding the right MPS provider is relatively straightforward when you know what to look for, and the pointers above will make the beauty parade far easier to undertake.