According to studies, 91% of British firms have at least one employee working from home.
This is largely due to advancements in technology and communications that have made it possible for people to get work done from virtually anywhere and at any time.
But what role does the mailroom play in flexible and remote working? How can your business ensure its remote workers don’t miss out on key documents that are delivered via traditional means?
How to create a Digital Mailroom
It all starts with your mailroom and ability to make it digital.
For this, you’ll need a solution that’s capable of capturing all incoming mail, regardless of how it has been delivered.
Such software is able to grab faxes, letters, email (or even documentation that arrives via mobile devices), and digitise it before classifying the information automatically and directing it to the appropriate business systems and processes.
Once that journey is complete, employees can access the digital mailroom’s contents, no matter where they happen to be.
The workflow improvements offered by a Digital Mailroom
There are three significant benefits of running a digital mailroom:
- Speed. Dealing with mail from multiple delivery channels is time consuming, but if the process is automated, there’s simply no need for manual intervention.
- Security. Once the digital mailroom digitises the documents, they’re held securely, thus reducing the likelihood of information being lost.
- Fewer errors. With digital mailrooms operating independently and without human intervention, the risk of error is reduced considerably.
Remote workers rely on fast, secure workflows to get the job done away from the office, and the digital mailroom plays a major role in providing them with instant access to information, no matter where they happen to be.
The business benefits
There are some fantastic general business benefits offered by digital mailrooms, too.
For instance, the automated process directly and positively impacts the company’s bottom line, because information reaches key departments far quicker and in a form that’s actionable.
Digitisation also reduces compliance risk, enabling businesses to meet the challenges of regulation head-on.
Remote workers and the Digital Mailroom
We’re blessed with technology that makes remote working possible, and the digital mailroom slots perfectly into the world of super-fast internet connectivity and highly-capable portable devices.
With flexible and remote working becoming a more common way to work, this technology makes it more accessible, too. As businesses plan for the future, solutions such as the digital mailroom will help reduce staff turnover and raise their overall satisfaction.
By digitising all incoming mail, nothing is left to chance. Important customer letters, faxed order confirmations and scans of project reports can all be instantly and securely shared with those who have swapped traditional office life for that at home.