01-10-2024
Paperless office has been a buzzword in this industry now for more than 40 years. (Phrase was coined by Frederick Wilfrid Lancaster in 1978.) Having worked for many 100’s of customers, during these de...
01-10-2024
Location Free Working is a concept of being able to work effectively, regardless of location or when work gets done. In Part 5, Marc talks about 'Managing Inbound and Outbound Communication' and how i...
01-10-2024
The Business Continuity & Growth Report, published in The Sunday Times this week, contains findings and research to help business leaders to survive and grow in these difficult times. Here are the...
01-10-2024
In May 2020, it was announced that Jeff Bezos, founder and CEO of Amazon, could become the world’s first trillionaire by 2026. For an individual to become a member of the ‘four-comma-club’, a position...
01-10-2024
How does your printing policy drive employee engagement? Well, it probably doesn’t. At least not directly! Printing is, in many senses, a business commodity - if you need to print something, you print...
01-10-2024
Data extraction technology helps capture and extract data from unstructured or poorly structured sources such as emails, letters, web forms and system generated electronic data. Data extraction is imp...
01-10-2024
The first hurdle of digitisation is knowing where to start. It’s likely that your business relies on paper for a lot of processes and this creates a lot of different start and end points for what to d...
01-10-2024
A 2018 Forrester survey states “The cloud has fundamentally changed the way organizations operate in the digital economy”. And it’s hard to argue with that, the suggestion by CIO.com that “The cloud i...
01-10-2024
It may be stating the obvious, but keeping customers happy is at the forefront of what we do at Xenith. We invest heavily in service delivery and we’re always learning the latest technologies and solu...
01-10-2024
Digital isn’t a new concept, but the rapid evolution of technology has resulted in vastly different customer expectations. They want ultra-quick responses and seamless interactions with businesses, bu...
01-10-2024
If you’re at the stage of digital transformation where you’re still trying to figure it out, you’re not alone. Whether you’ve started to digitise or are yet to begin, you probably share the same dilem...