01-10-2024
Managed Print Services (MPS) are often agreed as 3-5 year contracts. In this time, it’s possible for your business to change in terms of size, objectives, location, number of offices, culture and a nu...
01-10-2024
By deciding early in the process how much visibility of the Managed Print Services (MPS) you need, it’s possible to reduce the pain during the actual contract. Start by reviewing your current or previ...
01-10-2024
Service Level Agreements (SLAs) help to protect your company from unfair terms in a Managed Print Services (MPS) contract, such as long or delayed fix times if an issue arises. To ensure the service i...
01-10-2024
It may be stating the obvious, but keeping customers happy is at the forefront of what we do at Xenith. We invest heavily in service delivery and we’re always learning the latest technologies and solu...
01-10-2024
This is part 2 of a two-part blog called ‘10 Questions to Ask when inviting to tender/RFP for MPS’ - you can read part one here In part 1 of this blog, the 5 questions we looked at were: Question 1: H...
01-10-2024
On the 7th June, Xenith attended Tech For Britain 2018, a conference that looks at the impact of emerging technologies in the business world. Feroze Engineer, Marketing Manager at Xenith, spoke with M...
01-10-2024
There’s no one-size-fits-all solution for managed print services (MPS). This is partly because MPS covers many different service types, from managed fleet services where the focus is on keeping device...
01-10-2024
Once you’ve chosen your managed print services (MPS) partner and worked out your requirements, it’s time to execute the strategy. This stage is broken conveniently into a number of clear objectives. I...
01-10-2024
When was the last time you changed your Managed Print Service provider? It might be an unfair question, you might be getting the best possible service for your company with innovative solutions and yo...
01-10-2024
Choosing a reputable Managed Print Services (MPS) partner will help you achieve financial savings and greater efficiencies, but you may need to go a step further. A standard MPS offering will focus on...
01-10-2024
If you’re yet to engage with a Managed Print Services (MPS) partner, you may be wondering what to look for. Equally, if you’ve have a bad experience with a partner, you may be wondering what qualities...