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A second chance to catch recent Xenith web resources exploring digital transformation from a strategic perspective.
Over the past two months, we’ve been looking at digital transformation from a longer-range viewpoint here on the Xenith blog. We’ve seen how digital transformation differs from previous generations of technological change in its capacity to make a fundamental difference to the business. So it’s no longer about doing things slightly better than before. Instead it’s a unique opportunity to reimagine the experience and impressions you’re giving your customers as well as an overhaul of everything that happens behind the scenes.
Take a look at these posts you may have missed:
Mind the Helpdesk Trap – Strategic IT Leadership in the Digital Age
Not only does IT need to take a leading role in the strategic planning and implementation of digital transformation. It also needs to deliver business continuity with the support function it has historically performed. Find out how the right IT strategy can help you balance routine work with planning a digital transformation programme.
How Digital Transformation Drives the Move from Cost-Based to Value-Based IT Procurement
Financial leaders face a litmus test of their ability to become partners to their businesses – not only must they be at the forefront of the digital transformation of their enterprises, but also, they must rethink what this means in terms of their role. In particular, finance leaders must innovate procurement as they seek to digitise the business.
A Business Guide to Digital Transformation – What Does it Really Look Like?
There are many successful examples of digital transformation to choose from. But while the nature of the programme will vary hugely from business to business, it is possible to draw out common features of the most successful transformation projects. This eGuide takes a look at digital transformation from a business perspective.
Deliver Customer-Centricity – Focus on the Business End-User Experience
The expectations and demands of today's interconnected, always-on customers are driving businesses' transformation to digital. So why are so many businesses falling short in delivering customer satisfaction? Find out why putting back office operations at the centre of your business's digital transformation is critical to delivering overall customer satisfaction.
MPS vs MDS vs MCS – What Exactly are the new Managed Print Services?
MPS is constantly changing to meet demand, but do MPS providers still focus on printers, papers and ink, or does the new MPS offer businesses something more? The new MPS embracing content and document management to provide all-round services to businesses as they embrace new technologies.
Bringing in the Experts – A Guide to Running Successful Strategic Partnerships
While IT leaders will be at the forefront of the drive towards digital transformation, they should not expect (or be expected) to achieve the desired results by themselves. Instead, they must develop strategic partnerships with a broad range of collaborators, both internal and beyond the business. IT leaders must become facilitators as well as delivery agents.
Justin Milligan Speaks at Xerox about Innovations in Managed Print Services
In this short video, Xenith’s Managing Director discusses recent innovations that an MPS provider can bring to businesses. Flexibility is key at a time when businesses are at varying stages on the road to digital, and MPS must provide a range of services to meet all needs.
Digital Transformation and Security for the Modern Business Part 2 – Facilities
In part two of this series, we look at the impact of digital security on Facilities Managers whose remit to bring together people, places, technology and processes gives them a unique and business-wide view across all operations.
Implementing Digital Transformation – A Toolkit for Facilities Managers
72% of companies already have some paper-free processes in place and are planning more. It’s time for facilities managers to take a serious look at the latest digitisation and workflow services and technologies that are making this competitive leap possible. This toolset provides a set of resources for facilities managers who want to support their organisation’s digital transformation programme
In coming months we will look beyond strategic plans and change programmes, and examine how those businesses that are winning the race are optimising their digital operations to bring about continuous improvement. What innovations are they looking at? What regulatory constraints are acting on their data infrastructure? And what is the impact of seismic business change such as mergers and acquisitions?
If you haven’t done so already, why not complete our Managed Print Services – Benchmarking Report 2016 Survey. It won’t take long, and all respondents receive a complimentary copy of the survey report, detailing all findings, to help you benchmark your progress on the road to digital transformation with similar organisations.
