Xenith's MPS delivers financial savings and efficiencies by transforming print and document infrastructure. Our team will assess your needs, design & implement a solution, and provide best in class service for your devices.
With Xenith, organisations enjoy an average uptime of 99.6% and average cost savings of 42%, heightened security and an overall average client satisfaction rate of 97%.
With our flexible managed print service offering, it's possible to gain the following benefits:
- Remote monitoring of your infrastructure for proactive toner replenishment & break-fix
- Single point of contact at our London office
- High percentage of 'first time fixes'
- More than a third of faults fixed remotely
- Pre-configuration of all devices prior to installation (to a network level)
- Fleet management to maximise performance
- Nationwide on-site servicing and support
Here's what Xenith's MPS includes:
Personal & Professional Account ManagemenT:
Our team of account managers has remained stable for many years, getting to know clients in depth and drawing on years of business experience and technological expertise to deliver continual innovation.
We also put in place effective service provision underpinned by Xenith’s proactive helpdesk combined with Xerox’s vast engineer workforce.
Every solution design is preceeded by a thorough assessment of your people, processes, culture and environment. We also calculate your ideal employee to device ratio, volumes and Total Cost of Ownership.
Mobile and cloud:
The modern business is always-on, available globally. To support this, businesses have had to make dramatic changes in the way they support the workforce. Innovations like remote access, home working, BYOD, cloud services can enhance productivity and profitability around the clock
Striking the right balance between confidentiality and connectivity, we use Xerox’s standard on-board security including: McAfee Whitelisting, Cisco TrustSec, Encryption, Image Over-write and card/pin based printing.
Today’s multifunctional printers are internet-enabled with email and fax capabilities, so security from internal and external threats becomes a real concern.
We will help you to draw insights from your document infrastructure using big data collected from your fleet. This will take the guesswork out of modifying your print policy or optimising your solution design. It will also help you communicate the benefits of your Managed Print Service to the board and to employees.
With a gallery of apps, including 3rd party apps, you can add, delete or swap tool in your own custom app gallery.