Xenith’ digital solutions are all about automating the acquisition and integration of information. They exist to help you and your team save time, reduce costs and increase efficiency, while also optimising processes.
The various solutions offer ways to automate and digitalise the different business processes that you currently have in place, particularly the ones that use a lot of paper, take up a lot of employee time or include gathering data from multiple sources.
Below is a summary of the digital solutions that Xenith offer - for more in-depth information, click here.
Multi-Channel Capture
Xenith’s multi-channel capture solution is a powerful platform that captures information from any source and then helps to transform raw and unstructured data into actionable information. That is to say, it collects data from all of your various channels and makes it easy to use and understand.
This solution helps allow anytime access to information from anywhere, so your team can securely access information that has come in through different channels, for example, websites, portals and other hard-to-reach sources.
Ai Capture
Xenith’s Ai Capture uses Artificial Intelligence to automatically and intelligently classify documents for you, name them correctly and save them in the right location. Once classified, documents can either be routed to different business workflows or to different teams to action.
Ai Capture helps to save employee time by reducing the time needed to store and also search for documents. It means the information is prepped and ready for everyone to start working on and it makes it easier to control the flow of information through the business.
Advanced Data Extraction
Our advanced data extraction solution helps to capture and extract data from unstructured or poorly structured sources such as emails, letters, web forms and system generated electronic data. Once captured, the solution then converts the data into meaningful information.
Dynamic Workflow
Dynamic workflows automatically respond with changing processes and empower workers to intervene when required. It is a level of automation that eliminates the need for administrative work and speeds up the processing time.
Effectively, this solution takes traditional workflow technologies to a new level by decreasing the need for manual intervention and actually manages exceptions to the workflow rules.
Customer Experience Management
A big part of the digital age is managing customer experience to make the customer journey better for everyone. New technologies allow us to personalise every aspect of the communication and customer experience to ensure customers can communicate through the channel of their choice.
With Xenith’s customer experience management solution, there is a central communication server that enables efficient, reliable and secure exchange of business-critical messages. This means you can stay on top of all inbound and outbound communications, regardless of the platform used for communication.
Electronic signatures and verification
Electronic signatures and verification is a secure, legal way of signing documents and removes the need for printing documents and doesn’t use a wet-ink signature.
By using this digital alternative to wet-ink signatures, time and paper can be saved and everything is kept digital, meaning it can easily be tracked and kept secure.
Robotics Process Automation (RPA)
Robotics Process Automation (RPA) can be used to automate repetitive, rule based business processes. It is pivotal in joining the dots between disjointed business processes.
Effectively, if you have a process that is repetitive and takes a lot of time, RPA can help you automate the process and the software robot can copy the exact steps a human would take to complete a task.
Process Intelligence (PI) for proactive business monitoring
With this solution, Xenith help bring information from different systems together (databases, websites, external/third party portals) so you can harness the power of consolidated data and take real-time decisions. You can monitor the progress of any business process even if it stretches across various internal or external platforms.
Enterprise Content Management
Enterprise content management is all about content accessibility, security and content sharing. With Xenith’s robust solution, you can encourage your team to collaborate while also keeping everything safe and having version control.