CMC Markets

Xenith and CMC markets realised they needed to streamline the printing fleet, and attain a reasonably priced cost per page model across the new fleet.

Traditional printing, faxing and copying solutions on stand-alone personal devices were phased out in favour of six strategically-placed Xerox ColorQube multifunction devices and four mono printers.

Unique to the market, the Xerox ColorQubes apply variable charges to colour prints depending on the colour coverage on each page, instead of one expensive flat rate for colour. If the page has only a small amount of colour, it is charged at the same rate as black and white.

The ColorQubes are also ecologically-sound machines. Their solid ink consumables require 90% less packaging than conventional toner, and they are Energy Star-certified for reduced power consumption.

A managed print service was implemented to resolve proactively any potential issues - including the replacement of consumables - before they become live issues.

The service includes continual monitoring and optimisation of the document infrastructure according to business requirements and user behaviour patterns.

Management information reports are regularly provided, and a single consolidated invoice is sent every month.

A follow me solution was also put into place, allowing users to walk to their machine of choice and retrieve the print from their own personal print queue using a touch card, enhancing security and ease of use while reducing waste.

An optimised print policy was put in place, encouraging users to print double-sided pages with little or no colour by default.

Initially, one ColorQube was implemented on a trial basis. As the benefits emerged, the rest of the solution was implemented on a department by department basis.