After winning the contract, we completed a thorough assessment of existing infrastructure, business processes and culture, in order to propose the most appropriate solution.
As the result of a successful implementation in London, Xenith is now in the process of rolling out the solution across their other offices in Europe.
A homogenous fleet of Xerox WorkCentre 7556 multifunction printers. These devices are known to be tireless workhorses and are the benchmark for reliability. They also come with many features as standard.
Equitrac Office, a print management solution which not only helps you to understand your print costs, but also lets you replicate, transform and modify workflow according to print policy.
As the company already had Equitrac on its older devices, Xenith simply took over responsibility for its management, and re-configured the solution to optimise the new devices and existing workflow in the office.
Above all, the solution lets users securely release their prints at the device of their choice. ID Cards are now swiped at the devices to release prints and scan documents, replacing the use of PIN numbers.
Xenith's managed print service has been implemented in order to provide a single point of contact for the entire document infrastructure, including the solutions.
Xenith proactively monitors all the devices for everything from low toner to paper jams. Engineers are automatically dispatched as soon as an issue is picked up by the system.
The team at Xenith also uses the information provided by the devices, such as usage trends by department, to further optimise the infrastructure and better support business processes.
