Process analytics breaks down and quantifies the steps that make up your business processes. This gives you a clearer view of “who, what, and when”, at every stage of the workflow.
We can then identify steps that don’t add value (to you or your customers) and are therefore wasteful in terms of cost, resources, time or customer satisfaction.
Using dynamic visuals, a Xenith workflow specialist will work with your subject matter expert to define the process’ identified.
This is done by mapping and defining the type, owner, time taken, cost incurred and value to each step of the process.
Xenith’s digital solution experts use this information to propose a future state process using leading RPA technology and other bespoke digital solutions.
This current and proposed state will be presented to you in a simple, easy to view live dashboard and will help you build the business case for change.